We recently hosted our quarterly Advisory Committee meeting in Lafayette, Indiana. Jeff Peterson stuck around afterward to share some more detailed advice. I asked if I could share his notes –which he delivered from memory–I had to write down. He agreed and proceeded to say, “There are 3 types of managers that fail.” Ultimately, each Read more about The Types of Managers That Fail[…]
“Knowledge is justified true belief. Wisdom is knowledge enacted. Prudence is wisdom enacted for the good of all involved. Righteousness is prudence enacted in accordance with God’s will.” A version of the above was first shared with a group of friends seeking to understand righteousness. The above is how I have come to think of Read more about Transforming Knowledge[…]
We have a saying within Little Engine Ventures: “You cannot delegate until you document.” It’s a simple rule but profound. If you want to delegate a recurring task to someone else you must train them on how to do it well. In order to train well you need to show them and the provide them Read more about Capacity is Gained by Delegation[…]
For years I have said, “Strategy is systematically saying no.” But, while saying no is a discipline that establishes a habit of operational excellence, there is more that must be proactively pursued. You must say yes to something of greater value than your competitors. So, what is that strategy which is worthy of your focus? Read more about Strategy is Saying Yes to Lasting Margin Increases[…]
Pressure can result in higher or lower output. A healthy dose of pressure can result in flow state, increased focused, and clarity of decision making and action. Too much pressure and you are crushed by the weight and stress of the situation. What’s the difference? The output is determined by how the pressure is transformed Read more about Coping Mechanisms for High Pressure Management[…]
An imprimatur (sometimes abbreviated as impr., from Latin, “let it be printed”) is a declaration authorizing publication of a book. The term is also applied loosely to any mark of approval or endorsement. Wikipedia Imprimatur has become a weird but helpful internal codeword for me and Daryl to use in the office. Daryl and I Read more about Imprimatur[…]
Service businesses often begin by displacing the internal development or employment of a skill. For example, “I’ll hire you to shovel while I move on to this other thing.” As the sophistication of the skils move up the intellectual stack the singular skill is often replaced with judgement balancing across multiple skills. For example, “I’ll Read more about Distinguishing Make-to-Order versus Engineer-to-Order Service Businesses[…]
Mikel recently invited a business owner to lunch. In his email invite he used the phrase “negative service company” and the owner chuckled. He said he had never heard that phrase before. He runs a multi location restoration business. This sort of shocked me. Our flagship negative service company does autoglass repair & replacement. For Read more about Run your Negative Service Company with purpose.[…]
Carrying opportunities is expensive. Capturing opportunities can be profitable. Owners and managers alike enjoy identifying and developing opportunities. Many have developed habits and allocations to how much time and expense to allocate to product development. This is usually associated with the pace of customer change or the profit margin of the idea. Developing opportunities is Read more about Where is the opportunity stored?[…]
An often repeated, Little Engine Ventures’ value is “confront the facts.” And, one of the facts of life is that integrity is the consistency across word, thought and deed. What is rarely confronted is the power of words to create. As children, we learn that when we cry we often get our way. We polish Read more about Words Have the Power to Create[…]